I would like to take this opportunity to commend your service tech. Wade Mixson on the installation of our water heater.
He did an excellent job even going to the point of removing his boots when walking across our carpet.
I would like Mr. McNeill and the service manager to be aware of this.
C. H. Boydston
David knows what he’s doing and is a great company representative.
Excellent job, very pleasant and explained the problem and cure. I will be asking for David the next time I have a problem and will recommend to others.
Casey was prompt, knew what he was doing and did a good job.
Casey is a good representative for your company, and we will ask for him for our next service call.
Greg was very professional, prompt and knowledgeable.
Your Technician was outstanding – polite, friendly, efficient & knowledgeable. He explained details and answered questions clearly.
It’s always a pleasure to deal with your company.
Wouldn’t think of using anyone else. Thanks for your excellent service.
Eli was very courteous and professional.
Greg was an professional Service Tech that did a great job! He also took the time to talk to us and be nice.
Johnny Kinsey was great, as usual!
Outstanding service; arrived within 1 hr of my 2 am call. Nate had a great attitude, was very efficient and earned Keith McNeill a new customer. He is an asset to the Company!! I will be telling others of my experience.
Service tech arrived per schedule. He was very responsive to Mrs. Y’s concerns, and when she is happy I am happy.
Fantastic job as usual!!
Your customer service is excellent. Employees are very pleasant.
Was especially pleased that Nate cleaned up after his repair. You are fortunate to have him in your company.
I’ve always had great service from your company. The reps are friendly and efficient and the techs are clean, neat and efficient.
Service from the initial phone call to the handshake after a job well done was excellent. Taylor was great!
Johnny Kinsey is the best plumber we’ve ever had. Thanks for sending him to our house! Thanks to Judy who was of great help also.
Phone representative (Judy) was extremely helpful. Service Techs (Taylor & Johnny) were excellent, professional and neat.
Nathan was excellent! I’ve always had good customer service with all of your technicians.
Excellent, efficient…I’m officially using Keith McNeill and requesting Bickley instead of my homeowner’s warranty contractor.
Lora Rose Hunter
Taylor is very nice and an excellent representative of your company. I will ask for him next time I need a plumber.
Love the service, always kind, courteous and immediately responsive. EXCELLENT!
Technician was very professional and pleasant.
Great to come out and 9:00 at night and the charge was much better than I thought it would be.
Sidney Tilley was excellent! Solved a problem that other plumbers couldn’t.
Johnny Bickley was very friendly and professional. I will certainly use McNeill Plumbing again based on today’s experience.
I would never hesitate to call McNeill Plumbing. I have never had an unsatisfactory technician.
Called on 12/2 and received service within 2 hours, excellent. Tech was esceptinal.
Excellent, professionally oriented. An outstanding representative of your company.
Nice technicians, careful not to make a mess or scratch floors.
Johnny was exceptional – Professional, courteous and knowledgeable in every way.
Arrived on time. Did a good job, very cordial, a good representative for your company.
I’ve always been pleased with your service. Taylor did a great job with my prevention review and water heater installation.
Johnny and Casey went way above and beyond. They did and excellent job! Made a bad problem bearable.
I was very happy with his ability to find the problem so quickly and be able to fix it. I have always been pleased with your service.
Will did a great job.
Very courteous and professional; Chris is a true asset to your company.
Mr. Booth was very professional in installing my new water heater. I appreciate his patience in answering my questions.
Thank you for responding so quickly. Mike was so pleasant and explained everything he was doing.
Mary Ann Hayes
The Serviceman was quick, efficient and conscientious about not tracking in dirt on his boots! Very thoughtful!!
We were surprised and delighted with the prompt service and the quality of the work. Will sure is great!
Timely service, extremely competent and pleasant. Diagnosed and fixed the problem quickly. Would definitely use again.
Will and Taylor were excellent! If I have any other problems, I will definitely us you guys again.
Johnny was very helpful and had a great attitude, even when it got dark and was hard to see. If we ever have issues again, we’ll ask for Johnny.
Very professional and thorough service call, the charges were very fair.
I appreciate Eli removing his shoes when he came in the house.
Mrs. Beverly Kaiser
Both Techs were very polite and mannerly. Will did an excellent repair job.
Dorothy L. Hutto
Good Service; on time; fair price.
Love the coupon in the Century Link Yellow Pages! Great customer service.
Quick service! Polite and knowledgeable Technician.
I would use again in the future and recommend to others to use your company.
Technician was very knowledgeable and courteous.
Thanks for good, prompt service. The Technician was a great representative for your company.
Johnny Kinsey is very professional and great to work with.
0Mike & Johnny were very courteous and did a very professional job.
Mike Parramore always does a super job.
I really appreciate the great service Mike provides – he lets the customer know he cares.
Nate was very thorough and answered all of my questions.
Nate was very pleasant and congenial.
Service was prompt. Technician was very knowledgeable and diagnosed the problem quickly.
Very happy with service.
Thank you for your help, I was very pleased and it was the day before Christmas!
Performed excellent service.
Nate was very pleasant, professional & efficient.
Lee Ann Bivins
Very helpful and knowledgeable.
Nathan did a very good job.
Technician was super nice!
Excellent attitude from Nathan! You were recommended highly and I can see why. Also, your office personnel was terrific and followed up as promised. Thank you for a pleasant contractor experience.
Great service, Nate was very professional, neat and efficient.
Very impressed with the young man who made the service call.
We were very happy with Taylor & with your service.
Taylor was very professional & efficient.
I appreciate Taylor removing his boots before entering my home. Johnny was also very polite and removed his boots.
Taylor is a credit to your firm.
Both Mr. Russell and Mr. Crosby were very professional and hard working. I would not hesitate to ask for their assistance again if needed.
I highly recommend your services. Good work.
Casy & Eli were very pleasant and answered a lot of questions for me.
Outstanding service as always!
We had good service as usual.
We really appreciate the courteous, friendly and professional service.
Excellent service as always!
Mary Ellen Strongoski
Couldn’t ask for better service.
David was great in all phases of his work.
Greg always does a great job.
Technician was super!
Johnny was very pleasant to work with. He was competent and did a great job.
Eli came out today and he was very professional. He not only took the time to explain the problem but also too the time to show me. This was my first experience with McNeil;however we definitely will be using you guys for any problem in the future.
Thanks again Eli :)
Will and Casey provided excellent service. Their attitude and efforts support the Keith McNeill image of competent professional.
Johnny was great and did a wonderful job!
Taylor did a very professional job – very friendly and efficient use of time.
Mike Parramore was excellent!
Very Responsive – Thank You!
Great service!! I will be using you again, for sure.
Both David and Nathan were great! Very professional. Thanks.
Keith McNeill Plumbing has always done a good job and fast.
Taylor was a very nice person, I enjoy talking with him. Thanks for having nice people working for you.
Chris was great! Very helpful and pleasant to work with.
Chris is a very nice person. I wouldn’t want anyone else for the job. He gets the job done.
Eli got here when he said he would and got right to getting our water service restored. Thanks!
Eli was very pleasant and proffessinal.
Esther & Jim Bruce
Eli was helpful, courteous and competent.
The Technician was knowledgeable and very helpful in making my decision on electrical problem.
Eli was wonderful. He was professional, respectful, knowledgeable and very efficient – The Best!
Steve & Linda Evans
The Technician was great. He left no mess.
Always professional Technicians in both attitude and appearance.
Eli worked so fast, the charges were 25% less than estimated.
Chris did a great job; very professional.
I have been using McNeill (Plumbing) since 1973. Excellent service, on time, neat and competent.
The Technician (Chris) was very neat in cutting the ceiling hole and cleaning up.
Mrs. Robley Light
Very conscientious technician – wanted to make it right.
Every service call has always been timely and professional. Thank You!
Great experience as usual.
The Tech did a very good job and was very professional.
We were very well pleased with the service.
As usual your service was impeccable.
Great and very professional service.
Ta Janna Mallory
Estimate call and installation were all exceptionally good.
I have used your company for years, always found the Techs to be prompt, pleasant and efficient.
I was very pleased with the services provided and have recommended your company to others. Thanks for your help.
The pleasantness of the phone representative and the technician made a huge difference.
David Alfonso was wonderful, hang on to him and he will get you repeat customers.
Had a leak in supply line to the house. Response to the call was extremely fast, especially on a Friday afternoon.
These lines are not large enough to express my gratitude for the experience I had with McNeill Plumbing. Judy was very knowledgeable and Mike Parrramore far exceeded all professionalism and knowledge I’ve experienced with any technician in the past.
Mike Parramore was courteous and very knowledgeable, he explained all work to be done and why. Excellent customer service!!
I appreciate that the Technician voluntarily removed his shoes before coming in. It was a sign of courtesy.
Service Representative and Technician were excellent.
Mike Parramore was extremely courteous and was pleasant to deal with.
The Technicians are all very nice and explain things thoroughly.
Eli was our Technician. He did a wonderful job and explained to us what had happened to our plumbing. Keith McNeill Plumbing is fortunate to have someone with such professionalism as an employee.
I would call McNeill Plumbing again for any plumbing needs and recommend them to my friends.
Dear Keith and Chase,
I just want you to know how much I value our relationship with McNeill Plumbing. Simply put --- you folks never let us down here at SummitEast.
While we rarely have plumbing issues, when we do, I know that I can always rely on quick, efficient and professional work at a good price. Today was no exception.
When I discovered a serious leak in the 2nd floor janitorial floor sink that impacted all the way to the first floor, your service crew dispatched a new guy named Chris Servello. He was able to quickly determine the nature of the problem (perhaps a shortcut on the original install ---hard to tell now) and diagnosed the solution. The leak is repaired and my custodial staff can carry on! Of course, I have one heck of mess with a wet ceiling and compromised HVAC ducts, but that's not your problem! Mad Dog, Parker Services and Darnell will have their work cut out for them.
I will probably leave names out, but pass my thanks on to Chris, Judy, Karen, and Nicole for today's work. For all the other occasions I can't help but remember how great the other guys were: Will, Eli, Mike, Greg and Keith Walker --- and whoever has been out here! The funny thing is Karen just called and has another tech on the way to the Mainline building to repair a toilet! Maybe I'll meet another fine McNeill employee!
Thanks again for all you do.
Summit East Management, LLC